CrashClaim Accident Management | July 2026 | Lead Source: Accident Claims Helpline | Generated from Kratos
| 55 | 30 | 6 | 5 | 14 |
| Total Leads | Went Ahead (55%) |
On Hold / Pending |
Booked / Not Yet Completed |
Cancelled |
| Date | Leads | Went Ahead | On Hold / Pending |
Booked / Not Yet Completed | Cancelled | Repair Only Received | Repair & Rental Received | Rental Only | Conversion |
|---|---|---|---|---|---|---|---|---|---|
| 01/07/2026 | 8 | 4 | 1 | 0 | 3 | 7 | 1 | 0 | 50% |
| 02/07/2026 | 4 | 3 | 0 | 0 | 1 | 2 | 2 | 0 | 75% |
| 03/07/2026 | 8 | 7 | 0 | 0 | 1 | 6 | 2 | 0 | 88% |
| 04/07/2026 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 100% |
| 06/07/2026 | 4 | 2 | 0 | 0 | 2 | 1 | 2 | 1 | 50% |
| 07/07/2026 | 7 | 2 | 1 | 1 | 3 | 2 | 5 | 0 | 29% |
| 08/07/2026 | 6 | 5 | 0 | 0 | 1 | 3 | 3 | 0 | 83% |
| 09/07/2026 | 9 | 3 | 3 | 1 | 2 | 5 | 4 | 0 | 33% |
| 10/07/2026 | 2 | 1 | 0 | 1 | 0 | 1 | 1 | 0 | 50% |
| 13/07/2026 | 6 | 2 | 1 | 2 | 1 | 3 | 3 | 0 | 33% |
| Month Total | 55 | 30 | 6 | 5 | 14 | 30 | 24 | 1 | 55% |
| Month Total — Detailed Outcome Breakdown | ||||||||
| Repairs Went Ahead |
Rentals Went Ahead |
Repairs On Hold |
Rentals On Hold |
Repairs Booked — Not Yet Completed |
Rentals Booked — Not Yet Completed |
Repairs Cancelled |
Rentals Cancelled |
|
| Total | 30 | 10 | 6 | 4 | 5 | 3 | 13 | 8 |
| Claim Type Breakdown — Month to Date | ||||||
| Claim Type | Received | Went Ahead | On Hold / Pending | Booked — Not Yet Completed | Cancelled | Conversion % |
|---|---|---|---|---|---|---|
| Repair & Rental | 24 | 10 | 4 | 3 | 7 | 41.7% |
| Repair Only | 30 | 20 | 2 | 2 | 6 | 66.7% |
| Rental Only | 1 | 0 | 0 | 0 | 1 | 0.0% |
| Total | 55 | 30 | 6 | 5 | 14 | 54.5% |
| Cancelled — Breakdown by Claim Type | ||
| Claim Type | Cancelled | % of Total Cancelled |
|---|---|---|
| Repair & Rental | 7 | 50.0% |
| Rental Only | 1 | 7.1% |
| Repair Only | 6 | 42.9% |
| Total Cancelled | 14 | 100.0% |
| Figure / column | How it is calculated |
|---|---|
| Total Leads / Leads | Claim Form records where Lead Source = Accident Claims Helpline and Date Created falls in the report month. Daily rows group by Date Created; days with no leads are omitted. |
| Cancelled | Claims Management Status = Cancel or Reject, or Claim Form Is Claim Accepted = Declined. Evaluated first — a lead cancelled after booking still counts as Cancelled. |
| Went Ahead | Not Cancelled, and Job Taken On (date) is set. |
| Booked / Not Yet Completed | Not Cancelled or Went Ahead, and Claims Management Hire Status = Booked. Booking Date holds the scheduled date. |
| On Hold / Pending | Everything remaining (residual — the four buckets always sum to Total Leads). In practice these show Is Claim Accepted = Pending or Red Flag Job – Pending Validation. |
| Repair Only / Repair & Rental / Rental Only | Grouped from Claim Type: Repair Only = Repair Only + variants + Towing + Repair · Repair & Rental = Repair & Rental + Towing + Repair + Rental · Rental Only = Rental Only + variants. Unmapped types are reported, never dropped. |
| Conversion / Conversion % | Went Ahead ÷ Leads (per day, per claim type, and for the month). |
| Repairs <outcome> (detailed breakdown) | Repair Only leads with that outcome + Repair & Rental leads with that outcome. A Repair & Rental lead counts once in Repairs and once in Rentals. |
| Rentals <outcome> (detailed breakdown) | Rental Only leads with that outcome + Repair & Rental leads with that outcome. |
| % of Total Cancelled | Claim type's cancelled count ÷ total cancelled. |
Buckets are mutually exclusive and applied in precedence order (Cancelled → Went Ahead → Booked → Pending), so every lead appears in exactly one outcome and the columns always reconcile with Total Leads. Full criteria, verification log and the July 2026 reference population: ACH Lead Performance Dashboard in Kratos docs. This page contains no JavaScript — the markup is exactly what the Deluge report function outputs, so it renders in a Creator page HTML snippet as-is (and the same tables can be sent as a scheduled monthly email).