Parts Dashboard
Where to Find It
- App: Accident App (KRATOS: Accident Management Portal)
- Menu path: ⋮ (more menu) → Parts → Parts Dashboard
- URL: creatorapp.zoho.com.au/clientportal/test-claims-management-portal/#Page:Parts_Home_Page

Panels
1. Parts Assessment
- Form: Claims Management Form
- Display: Count
- Criteria:
Parts Assessment Status is "New"Date Repair Completed is null!Claim Type.contains("Rental Only")Is Customer's Vehicle Being Repaired or a Total Loss is not "Total Loss"ORis nullStatus is not "Cancel"Status is not "Declined"
2. Parts List Not Completed
- Form: Claims Management Form
- Display: Count
- Criteria:
Parts Assessment Status is "New"Date Repair Completed is nullUpload Completion is trueUpload Completion Date and Time > '29-Jun-2026'!Claim Type.contains("Rental Only")Is Customer's Vehicle Being Repaired or a Total Loss is not "Total Loss"ORis nullStatus is not "Cancel"Status is not "Declined"
3. Parts to Tender
- Form: Part Item Request
- Display: Count
- Criteria: matches if either group below is true
- Group A (claim parts):
Tender Status is "Pending"Is Deleted is falseParts to be Ordered For is "Claim"Status is not "Cancel"Status is not "Declined"Date Repair Completed is nullIs Customer's Vehicle Being Repaired or a Total Loss is not "Total Loss"ORis null
- Group B (non-claim parts):
Tender Status is "Pending"Is Deleted is falseParts to be Ordered For is not "Claim"
- Group A (claim parts):
4. Parts Awaiting Approval
- Form: Part Item Request
- Display: Count
- Criteria: matches if either group below is true
- Group A (claim parts):
Order Parts is "No"ORis nullParts Assessment Status is "Completed"Parts Tender Status is "Completed"Status is "Awaiting Approval"Is Deleted is falseParts to be Ordered For is "Claim"
- Group B (non-claim parts):
Tender Status is "Completed"Is Deleted is falseStatus is "Awaiting Approval"Parts to be Ordered For is not "Claim"
- Group A (claim parts):
5. Parts to Order
- Form: Part Item Request
- Display: Count
- Criteria: matches if any of the four groups below is true
- Group A:
Order Parts is "Yes"Parts Assessment Status is "Completed"Parts Tender Status is "Completed"Is Deleted is falseStatus is "Pending"
- Group B:
Status is "Unavailable"Is Deleted is falseOrder Parts is "Yes"Parts Assessment Status is "Completed"Parts Tender Status is "Completed"
- Group C:
Tender Status is "Completed"Status is "Pending"Is Deleted is false
- Group D:
Tender Status is "Completed"Status is "Unavailable"Is Deleted is false
- Group A:
6. On Order
- Form: Parts Order
- Display: Count (Actual)
- Criteria: matches if either group below is true
- Group A:
Status is "Ordered"Due In is not nullID is not null
- Group B:
Status is "Back Ordered"Due In is not nullID is not null
- Group A:
7. Parts at HQ
- Form: Parts Order
- Display: Count (Actual)
- Criteria: matches if either group below is true
- Group A:
Status is "Arrived"ID is not nullDue In is not null
- Group B:
Status is "Delivered Back to HQ"ID is not null
- Group A:
8. Delivered to Repair Shop
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Status is "Delivered to Repair Shop"
9. Pending Repair Shop Pick Up
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Status is "Pending Repair Shop Pick Up"ID is not nullDue In is not null
10. Pending Supplier Collection
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Status is "Pending Supplier Collection"ID is not nullDue In is not null
11. Collected - Pending Refund
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Status is "Collected - Pending Refund"ID is not nullDue In is not null
12. Refunded / Credited
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Status is "Refunded - Credit"ID is not nullDue In is not null
13. Parts Without ETA
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
ETA is nullDate Received is null
14. Delivered Parts
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Date Received is today
15. Parts Awaiting Delivery
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
ETA is zoho.currentdateDate Received is null
16. Awaiting Parts 0 - 30
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Date Received is nullDate Ordered > zoho.currentdate.addday(-30)
17. Awaiting Parts 31 - 60
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Date Received is nullDate Ordered < zoho.currentdate.addday(-31)Date Ordered > zoho.currentdate.addday(-60)
18. Awaiting Parts 61 - 90
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Date Received is nullDate Ordered < zoho.currentdate.addday(-61)Date Ordered > zoho.currentdate.addday(-90)
19. Awaiting Parts > 90
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Date Received is nullDate Ordered < zoho.currentdate.addday(-91)
20. Overdue Parts
- Form: Parts Order
- Display: Sum
- Field: Quantity Ordered
- Criteria:
Due In < zoho.currentdateStatus is not "Arrived"
21. Parts Ordered this Month
- Form: Parts Order
- Display: Sum
- Field: Quantity Ordered
- Criteria:
Date Ordered in this month
22. Parts Cost This Month
- Form: Parts Order
- Display: Sum
- Field: Unit Net (Ex GST)
- Criteria:
Date Ordered in this month
23. Credit
- Form: Parts Order
- Display: Sum
- Field: Refund Amount
- Criteria:
Date Credit Received is nullRefund Type is "Credit"
24. Vehicles with Repair Issues
- Form: Parts Order
- Display: Sum
- Field: Refund Amount
- Criteria:
Date Credit Received is null
25. Credit Outstanding 0 - 30 Days
- Form: Parts Order
- Display: Sum
- Field: Refund Amount
- Criteria:
Date Credit Received is nullRefund Type is "Credit"Refund Request Date > zoho.currentdate.addday(-30)
26. Credit Outstanding 31 - 60 Days
- Form: Parts Order
- Display: Sum
- Field: Refund Amount
- Criteria:
Date Credit Received is nullRefund Type is "Credit"Refund Request Date < zoho.currentdate.addday(-31)Refund Request Date > zoho.currentdate.addday(-60)
27. Credit Outstanding 61 - 90 Days
- Form: Parts Order
- Display: Sum
- Field: Refund Amount
- Criteria:
Date Credit Received is nullRefund Type is "Credit"Refund Request Date < zoho.currentdate.addday(-61)Refund Request Date > zoho.currentdate.addday(-90)
28. Credit Outstanding > 90 Days
- Form: Parts Order
- Display: Sum
- Field: Refund Amount
- Criteria:
Date Credit Received is nullRefund Type is "Credit"Refund Request Date < zoho.currentdate.addday(-91)
29. Back Ordered
- Form: Parts Order
- Display: Count (Actual)
- Criteria:
Back Ordered is not null
30. New Assessments
- Form: Assessment Audit
- Display: Count
- Criteria:
Photos Received is "Yes"Date Photos Taken is todayPart Actioned is "No"ORPart Actioned is null