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Parts Assessment Report

The Parts Assessment report is the entry point for the parts workflow. When a claim movement enters "New Job Images", the record appears in this report for parts assessment.


Report Location

  • Dashboard: Parts Dashboard
  • Panel: Parts Assessment

Entry Criteria

Records appear in this report when ALL of the following conditions are met:

FormFieldCondition
Claims ManagementParts Assessment Status= New
Claims ManagementDate Repair Completedis null
ClaimClaim TypeDoes NOT contain Rental Only
ClaimIs customer vehicle being repaired or total loss!= Total Loss AND != empty
Claims ManagementStatus!= Cancel
Claims ManagementStatus!= Declined

Available Actions

Update Button

Opens the Parts Assessment Form with two subforms:

┌─────────────────────────────────────────────────────────────┐
│ PARTS ASSESSMENT FORM │
├─────────────────────────────────────────────────────────────┤
│ │
│ ┌─────────────────────────────────────────────────────┐ │
│ │ Subform: Parts to Order │ │
│ │ - List of parts that need to be ordered │ │
│ └─────────────────────────────────────────────────────┘ │
│ │
│ ┌─────────────────────────────────────────────────────┐ │
│ │ Subform: Parts to Repair │ │
│ │ - List of parts that need repair │ │
│ └─────────────────────────────────────────────────────┘ │
│ │
│ ┌─────────────────────────────────────────────────────┐ │
│ │ Upload Parts to Order [File Upload Field] │ │
│ └─────────────────────────────────────────────────────┘ │
│ │
│ ☐ Check Status (Decision Box) │
│ │
└─────────────────────────────────────────────────────────────┘

Claude AI PDF Extraction

Upload Process

  1. User uploads a PDF file using the Upload Parts to Order field
  2. System sends the PDF to Claude AI for data extraction
  3. Claude AI processes the document and extracts parts information

Check Status Flow

When clicking the Check Status decision box:

┌─────────────────┐
│ Check Status │
│ (Click) │
└────────┬────────┘


┌─────────────────┐
│ API Call to │
│ Check Job │
│ Status │
└────────┬────────┘

┌────┴────┐
│ │
▼ ▼
┌────────┐ ┌────────────────┐
│Complete│ │ Not Completed │
└───┬────┘ └───────┬────────┘
│ │
▼ ▼
┌────────────┐ ┌────────────┐
│ Insert │ │ Show Alert │
│ values │ │ "Still │
│ into Parts │ │ processing"│
│ to Order │ │ │
│ subform │ │ │
└────────────┘ └────────────┘

On Success Behavior

When the form is successfully submitted:

Field Updates

FormFieldNew Value
Claims ManagementParts Assessment StatusCompleted
Claims ManagementParts Tendered StatusCompleted
Part Item ReqStatusAwaiting Approval
Part Item ReqParts Assessment DateCurrent date/time
Part Item ReqParts Tendered DateCurrent date/time

Note: The Parts Assessment Date field (displayed as "Date Assessed" column in reports) and Parts Tendered Date field (displayed as "Date Tendered" column) are automatically populated with the submission timestamp when the Parts Assessment Form is submitted. Since this form skips the tender flow, both dates are set simultaneously.

Special Flow: Skip Parts to Tender

This form skips the Parts to Tender flow and moves directly to the Parts Approval flow.

┌─────────────────┐ ┌─────────────────┐
│ Parts │ │ Parts to │
│ Assessment │ ──▶ │ Tender │ ◀── SKIPPED
└────────┬────────┘ └─────────────────┘

│ (Direct transition)


┌─────────────────┐
│ Parts Awaiting │
│ Approval │
└─────────────────┘

Next Report

Record moves to Parts to Tender report with:

  • Claims Management → Parts Assessment Status = Completed
  • Claims Management → Parts Tendered Status = New

A Print option is available to print the parts details for the claim.