Rental Only

The full Movement Action sequence for a Rental Only claim type. There's no client vehicle exchange or repair to hand back to, so the flow is driven entirely by Hire_Status1 on the Job — each status maps to one bookable flow, ending when the vehicle is off-hired.

Hire Status → Flow

Hire Status	Entry Point	Flow
Pending	Book New Job Pickup → Update New Job Pickup	CC Workflow
On Hire	Book Rental Pickup → Update Rental Pickup	Delivery / Rental Pickup Workflow
On Hire	Book Loan Car Swap → Update Loan Car Swap	Loan Car Swap Workflow
Off Hire	Book Rental Only Drop Off → Update Rental Drop Off	Rental Drop Off Flow

1. CC Workflow — `Hire Status == Pending`

Hire Status == Pending
        │
        ▼
Book New Job Pickup
        │
        ▼
Update New Job Pickup
        │
        ▼
Rental Vehicle Inspection
        │
        ▼
Add Fuel Receipt
        │
        ▼
Accident Detail Confirmation
        │
        ▼
Authority to Act
        │
        ▼
Rental Vehicle Drop-Off with Client
        │
        ▼
   WORKFLOW COMPLETED ⚠

1.1 Book New Job Pickup — Reserve Vehicle V1 form

The Book New Job Pickup step opens the Reserve Vehicle V1 form.

Field	Required
Preferred Language
Collection Details	✅
Assign the Claim to (Claims Consultant)	✅
Rental Vehicle
Delivery Fee Structure
Unreserve Rental Vehicle (checkbox)
Rental Drop Off Date-Time	✅
Is customer's vehicle being repaired or a total loss?	✅
Movement Duration	✅
Drop Off Address
Same person who is assigned to the Claim (checkbox)
Drop Off Driver	✅
Chase Driver
Notes

Booking Details

Field
Booking Coordinator
Driver
2nd Driver
Validator
Tow Operator
Booking Email

Baby Seat

Field
Is a baby seat required?

1.2 Update New Job Pickup form

Field	Required
File Number
Assign the Claim to (Claims Consultant)
Rental Vehicle
Delivery Fee Structure
Rental Drop Off Date-Time
Movement Duration	✅
Reason For Towing
Drop Off Address
Same person who is assigned to the Claim (checkbox)
Drop Off Driver
Chase Driver
Notes

1.3 Rental Vehicle Inspection — Rental Vehicle Inspection V1 form

Rental Vehicle Rego
        │
        ▼
Are You Happy With This Vehicle?
        │
        ├── Yes ──► Service Due Km's
        │           Service Due Date
        │
        └── No ───► Reason
                     Issue Type
                     Description
                     Issue Image 1 / 2 / 3 / 4
        │
        ▼
Book Rental Vehicle — Do you want to book another Rental Vehicle?
        │
        ├── Yes ──► opens the Reserve Vehicle V1 form (see Book New Job Pickup above)
        └── No

1.4 Add Fuel Receipt — Add Fuel Receipt V1 form

Do you want to add fuel receipt?
        │
        ├── Yes ──► Related Hire
        │           Upload Receipt
        │           Fuel Amount (Inc GST)
        │           Payment Method
        │           Notes
        │
        └── No

Field	Required
Do you want to add fuel receipt?	✅
Related Hire (shown if Yes)	✅
Upload Receipt (shown if Yes)	✅
Fuel Amount (Inc GST) (shown if Yes)	✅
Payment Method (shown if Yes)	✅
Notes (shown if Yes)

1.5 Accident Detail Confirmation

Opens the Accident Detail Confirmation V1 form — shared across most Movement Action claim types, documented on its own page under Forms.

1.6 Authority to Act — Authority to Act V1 form

Is the person you're with the owner of the vehicle?
        │
        ├── No ──► Owner Name
        │          Owner Phone
        │          Owner Email
        │          Owner Address
        │
        ▼
      Submit
        │
        ▼
CCR_ATA_HTML page opens — locked, read-only, pre-filled from
Accident Detail Confirmation (Owner Details, Driver Details,
At Fault Details, Make & Model) — only asks for Signature

See Authority to Act V1 for the full field reference.

1.7 Rental Vehicle Drop-Off with Client — Rental Vehicle Drop-Off With Client form

See Rental Vehicle Drop-Off With Client for the full field reference.

2. Delivery / Rental Pickup Workflow — `Hire Status == On Hire`

Hire Status == On Hire
        │
        ▼
Book Rental Pickup
        │
        ▼
Update Rental Pickup
        │
        ▼
Pick-Up Rental Vehicle
        │
        ▼
Add Fuel Receipt
        │
        ▼
Rental Vehicle Drop-Off Location
        │
        ▼
   WORKFLOW COMPLETED ⚠

2.1 Book Rental Pickup

See Book Return Form V1 for the full field reference.

2.2 Update Rental Pickup

Same form as above — Book Return Form V1.

2.3 Pick-Up Rental Vehicle

See Pick-Up Rental Vehicle for the full field reference.

2.4 Add Fuel Receipt — Add Fuel Receipt V1 form

Do you want to add fuel receipt?
        │
        ├── Yes ──► Related Hire
        │           Upload Receipt
        │           Fuel Amount (Inc GST)
        │           Payment Method
        │           Notes
        │
        └── No

Field	Required
Do you want to add fuel receipt?	✅
Related Hire (shown if Yes)	✅
Upload Receipt (shown if Yes)	✅
Fuel Amount (Inc GST) (shown if Yes)	✅
Payment Method (shown if Yes)	✅
Notes (shown if Yes)

2.5 Rental Vehicle Drop-Off Location

See Rental Vehicle Dropping Location V1 for the full field reference.

3. Loan Car Swap Workflow — `Hire Status == On Hire`

Hire Status == On Hire
        │
        ▼
Book Loan Car Swap
        │
        ▼
Update Loan Car Swap
        │
        ▼
Rental Vehicle Inspection
        │
        ▼
Add Fuel Receipt
        │
        ▼
Pick-Up Rental Vehicle
        │
        ▼
Rental Vehicle Drop-off with Client
        │
        ▼
Add Fuel Receipt
        │
        ▼
Rental Vehicle Drop-Off Location
        │
        ▼
   WORKFLOW COMPLETED ⚠

3.1 Book Loan Car Swap

See Book Loan Car Swap for the full field reference.

3.2 Update Loan Car Swap

Same form page as above — see Book Loan Car Swap § Update Loan Car Swap.

3.3 Rental Vehicle Inspection

See Rental Vehicle Inspection (Loan Car Swap) for the full field reference — distinct from the Rental Vehicle Inspection V1 form used in the CC Workflow.

3.4 Add Fuel Receipt — Add Fuel Receipt V1 form

Do you want to add fuel receipt?
        │
        ├── Yes ──► Related Hire
        │           Upload Receipt
        │           Fuel Amount (Inc GST)
        │           Payment Method
        │           Notes
        │
        └── No

Field	Required
Do you want to add fuel receipt?	✅
Related Hire (shown if Yes)	✅
Upload Receipt (shown if Yes)	✅
Fuel Amount (Inc GST) (shown if Yes)	✅
Payment Method (shown if Yes)	✅
Notes (shown if Yes)

3.5 Pick-Up Rental Vehicle

See Pick-Up Rental Vehicle for the full field reference.

3.6 Rental Vehicle Drop-off with Client

See Rental Drop Off With Client V1 for the full field reference — distinct from the Rental Vehicle Drop-Off With Client form used in the CC Workflow.

3.7 Add Fuel Receipt — Add Fuel Receipt V1 form

Do you want to add fuel receipt?
        │
        ├── Yes ──► Related Hire
        │           Upload Receipt
        │           Fuel Amount (Inc GST)
        │           Payment Method
        │           Notes
        │
        └── No

Field	Required
Do you want to add fuel receipt?	✅
Related Hire (shown if Yes)	✅
Upload Receipt (shown if Yes)	✅
Fuel Amount (Inc GST) (shown if Yes)	✅
Payment Method (shown if Yes)	✅
Notes (shown if Yes)

3.8 Rental Vehicle Drop-Off Location

See Rental Vehicle Dropping Location V1 for the full field reference.

4. Rental Drop Off Flow — `Hire Status == Off Hire`

Hire Status == Off Hire
        │
        ▼
Book Rental Only Drop Off
        │
        ▼
Update Rental Drop Off
        │
        ▼
Rental Vehicle Inspection
        │
        ▼
Add Fuel Receipt
        │
        ▼
Rental Vehicle Drop-off with Client
        │
        ▼
   WORKFLOW COMPLETED ⚠

Full Rental Only Lifecycle

Hire Status: Pending
        │
        ▼
   CC Workflow  ──────────────────► WORKFLOW COMPLETED
        │
        ▼
Hire Status: On Hire
        │
        ├──► Delivery / Rental Pickup Workflow ──► WORKFLOW COMPLETED
        │
        └──► Loan Car Swap Workflow (as needed) ──► WORKFLOW COMPLETED
        │
        ▼
Hire Status: Off Hire
        │
        ▼
   Rental Drop Off Flow ─────────► WORKFLOW COMPLETED

Movement Action — the general (non-rental-only) CC / Loan Car Swap / Delivery / PRI-Recto flow reference
Repair Only — equivalent flow for Repair Only claims
Repair and Rental — equivalent flow for Repair and Rental claims
Towing/Storage Only — equivalent flow for Towing/Storage Only claims
Towing + Repair — equivalent flow for Towing + Repair claims
Towing + Repair + Rental — equivalent flow for Towing + Repair + Rental claims
Repair Only/Free Rental — same flow as Repair and Rental, but no Rental demand is created
Repair Only IITR/Crash Collab — equivalent flow for Repair Only IITR/Crash Collab claims
Towing/Storage + Free Rental — equivalent flow for Towing/Storage + Free Rental claims
Total Loss Rental Only — equivalent flow for Total Loss Rental Only claims
Free Rental Only — same flow as this page, but no demand is created at all
Jobs — Hire_Status1 values, per-flow stage fields
Vehicle_Movement — movement form field schema

Hire Status → Flow​

1. CC Workflow — Hire Status == Pending​

1.1 Book New Job Pickup — Reserve Vehicle V1 form​

1.2 Update New Job Pickup form​

1.3 Rental Vehicle Inspection — Rental Vehicle Inspection V1 form​

1.4 Add Fuel Receipt — Add Fuel Receipt V1 form​

1.5 Accident Detail Confirmation​

1.6 Authority to Act — Authority to Act V1 form​

1.7 Rental Vehicle Drop-Off with Client — Rental Vehicle Drop-Off With Client form​

2. Delivery / Rental Pickup Workflow — Hire Status == On Hire​

2.1 Book Rental Pickup​

2.2 Update Rental Pickup​

2.3 Pick-Up Rental Vehicle​

2.4 Add Fuel Receipt — Add Fuel Receipt V1 form​

2.5 Rental Vehicle Drop-Off Location​

3. Loan Car Swap Workflow — Hire Status == On Hire​

3.1 Book Loan Car Swap​

3.2 Update Loan Car Swap​

3.3 Rental Vehicle Inspection​

3.4 Add Fuel Receipt — Add Fuel Receipt V1 form​

3.5 Pick-Up Rental Vehicle​

3.6 Rental Vehicle Drop-off with Client​

3.7 Add Fuel Receipt — Add Fuel Receipt V1 form​

3.8 Rental Vehicle Drop-Off Location​

4. Rental Drop Off Flow — Hire Status == Off Hire​

Full Rental Only Lifecycle​

Related​