New Feature: Rental Only Pick-Up Flow
Date: 26 Jun 2026 System: Zoho Creator — Claims Portal Type: New Feature For: Bookings Team ClickUp: Rental Only Pick-Up Flow
What's New
A new "Book Rental Only Pick-Up" button has been added to the Actions V1 section on applicable jobs. This allows the team to collect the rental vehicle from the client independently — without having to run the full Delivery Flow at the same time.
When the Button Appears
The button is visible when all of the following are true:
- Hire Status is On Hire
- The rental has not already been collected via this flow
- Claim type is one of:
- Repair & Rental
- Towing + Repair + Rental
- Towing + Repair + Free Rental
- Towing / Storage + Rental
- Towing / Storage + Free Rental
- Repair Only / Free Rental
Pick-Up Flow Stages
Once booked, complete these stages in order under "Rental Only Pick-Up Actions":
| Stage | Action |
|---|---|
| 1 | Pick-Up Rental Vehicle |
| 2 | Add Fuel Receipt |
| 3 | Rental Vehicle Drop-Off Location |
Impact on Delivery Flow
If the Rental Only Pick-Up flow has already been completed, the Delivery Flow will automatically skip the rental stages:
Pick-Up Rental VehicleAdd Fuel Receipt (Rental)Rental Vehicle Drop-Off Location
The Delivery Flow will complete automatically after Client Vehicle Sign-Off.